Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. The Ultimate Guide to Swimlane Diagrams - Includes the history, primary purposes and benefits to using them, standard attributes and elements. In an. How to manually make a swimlane diagram in Microsoft Word. Where an oval shows inputs and outputs, a rectangle. Here’s a real quick guide for simple process mapping: Define its outcome and assign a process owner. Pricing: Single user plans cost $9. However, for more advanced users, the nuances are apparent. (Providing that all. It may include the actions required to finish a task and each employee's role. Find your starting point. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. Step 3: Start your swimlane flow mapping – the “who does what”. Process Mapping Examples. You can quickly add vertical or horizontal swimlanes with a click of a button. Kickstart the project planning process by establishing a clear goal with target start and end dates. 🏊. To have a clearer clue on how to make a swimlane diagram with these templates, please watch the video below. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. This could be your company, which is the pool. Prototyping processes. The mapping of the as-is process can be divided into two phases. Basic levels of the Kanban board require you to use sticky notes within columns. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. As you may have. You can do workflow mapping using different types of maps like value chain. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model. Ultimately, it depends on the process you’re mapping and who’s involved. Create a whiteboard draft and invite your team members. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. Swimlane diagrams make it easy to see an entire workflow and indicate who will take on each step from start-to-finish. These can include: Swimlanes: On a cross functional flowchart example, you’ll find multiple rows, or swimlanes, that correspond to different departments or stakeholders. For example for making tea, we must have all the essential ingredients, then the proper steps to make the tea. Work with different teams under the Mobile Devices and Logistics team in order to create data processes and efficiencies. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. duplicate the tab, delete everything except the swimlane headers. Mirroring the lanes of a swimming pool, this type of diagram uses horizontal or vertical lanes to divide a process into sections. It’s a great way to see the process in a new way, find areas for improvement, and pinpoint real or potential gaps or overlaps in the. The Agility System contains a process mapping tool that doesn’t involve brown paper and coloured stickies. For example, in the simple process below, Lane 1 starts a task. Find various examples of the swimlane diagram and see how it works. Flowchart is the most common form of a process map. There are 7 key steps to process mapping in laboratories. Flowchart with swimlanes example. A cross-functional flowchart, also known as swimlane flowchart is a type of flowchart that helps describe business process. We have listed some of the common types of process maps that are simple process map examples. Make a swimlane diagram. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Flowcharts. Process Mapping Example: Clinic Hypertension Process 26 27 Swim Lane Process Maps. Business process mapping. A swim lane process map, also called a cross-functional flow chart or swim lane diagram, is a simple, visual representation of a business process and all the sub-processes that contribute to it and in what order. However, the simplest and most common way to map your processes is by using process flowcharts…. To move a swimlane and the shapes it contains, select the label and drag the swimlane to another location, and then release it when you see. Swimlane diagram . Make a free swimlane diagram. 1. With the purpose and scope of your Six Sigma process map in mind, set the start and end points of your process. Make sure you drop the shape on top the. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. This template’s simple process document tab allows you to enter project-specific details, while the process flowchart tab lets you arrange flowchart symbols to define your process — add arrow connectors, steps, decisions, input/output, and decision details into a basic but comprehensive process map. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. In the approvals process mapping example above, swimlanes represent the different departments in an organization, such. 3. A workflow diagram is a start-to-finish visual representation of a workflow, business process, or any set of steps you take to achieve a result. It’s the perfect diagram to manage functions. Workflows and swimlanes reinforce safe, efficient, and person-centered care. For a bug tracking process, the input would be a new bug found; and the output a bug solved. Use in the Measuring phase of the DMAIC methodology. Process mapping. SIPOC is an acronym that helps stakeholders identify the key elements of a process. The purpose of a. Sample Expense Approval Process. Swimlane Flowchart - Software Installation. A swim lane diagram is a type of flow chart or cross-functional diagram, in which the process is subdivided into categories. Swimlane flowcharts are often used to make our cross-functional flowchart more scalable and easier for repeated editing and collaboration. Swim lanes may be arranged either horizontally or vertically. , provider, nursing). Step 2: Click on ‘SmartArt’ to open the SmartArt Graphic window. This is why, in addition to project management and the development of business plans, another practical use for them is the design of mathematical algorithms. BPMN diagram symbols are categorized into four main groups: flow objects, connecting objects, swimlanes, and artifacts. Business Process Modeling Notation (BPMN) is a flow chart method that models the steps of a planned business process from end to end. However, for more advanced users, the nuances are apparent. Workflows need to route requests to the appropriate parties and provide a means of prioritizing requests with automated tools. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. Create a swimlane diagram in Lucidchart and help your organization get stuff done. For example, all payment-related tasks. The diagrams are also useful for communicating a process in chart-form to other people who may. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim. The purpose of process mapping is to communicate how a process works in a concise and straightforward way. 2 libraries from the Business Process Diagram. For a bug tracking process, the input would be a new bug found; and the output a bug solved. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). Edit this example. Documenting company processes. Add a process map. Process flow diagram. The following are some of the process flow maps you might encounter: Basic Flowchart: This is a line diagram with simple shapes that are useful for managing and analyzing workflows, as well as for facilitating problem-solving. Map out each step in the process using symbols and shapes. Use this important process mapping tool to. Process mapping examples. The main purpose behind business. While you can create BPMN diagrams by hand, it’s best to use a process mapping tool. These are the steps for developing a VSM: Step 1 – Create a SIPOC chart. Swim lane diagrams take the basic workflow diagram a step further. shift it all to the right by the width of the swimlane headers. g. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. Create the map. It outlines the steps in a process, identifies task owners, and shows expected timelines. These are represented. Flowcharts. 1. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. 1. List and order the actions. A swimlane diagram is a type of flowchart that shows the steps and activities of a process across different roles, departments, or systems. 5. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. "Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined. For instance, in our swimlane diagram example, the lanes are used to showcase the synchronized phases of a product roadmap, each with its specific tasks and milestones. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. This saves you the effort of recreating similar boards - instead, you're only adding new swimlanes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Here are six types of business process mapping tools with examples you can use to track business activities: 1. Common BPMN symbols. Step 5 – Add the material flow. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. Once you have a clear idea of the workflow goals, tasks, and roles for key team members, use the workflow diagram template to create a visual representation of your workflow. Start by defining the. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. If the "story" of your process can be told using sub-processes with a "drill down for detail" option consider this approach. To create your process map, see our collection of free workflow process mapping templates. Conclusion. Drag and drop interface with a contextual toolbar for effortless drawing. When it comes to highlighting how bots slot into the process, swimlanes are a valuable visual flowchart in a process mapper’s toolbox. ArchiMate can be used for process modelling at high level, especially if there is a need for linking process steps with specific application layer elements such as application services. These can be found in the AutoShapes tab at the drawing tool bar at the bottom of the PowerPoint application. There are a variety of process maps, and you may know one by a different name, such as a. Business. To create a swimlane diagram in PowerPoint: You need to make use of the right shape for the right purpose for your swimlane diagram. the hiring process and human resource development of human resources. For example, you may separate columns into to-do tasks, tasks in process and completed tasks. See moreSimplify and visualize your process for your team members with a Venngage swimlane process map. Identify the start and end points of your process. Selecting Better Connecting Arrows. Process mapping visually represents a workflow, allowing team to understand a process and its components more clearly. In the blue area, type the name, JQL, and. Detail each step clearly and visually (mapping) Search for bottlenecks or other slow-downs. You can use Miro as an all-in-one solution that provides necessary tools at every stage of the mapping or diagramming process. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. A simple BPMN process map. At a glance, both elements look very similar. This is a BPMN process diagram example that shows the use of the pattern Parallel Split. Process Mapping: Tools and Techniques A swim lane process map sometimes called a cross-functional diagram, is a process flowchart that provides more information on who does what than a top down. You can change the orientation on the Cross-Functional Flowchart tab. Below are the most common examples. In the approvals process mapping example above, swimlanes represent the different departments in an organization, such. Purpose of Swimlane Diagrams. It depicts all the process steps and the decisions taken in the process. it's a great choice to help your team work through the value stream mapping process with ease. High Level process maps like Macro Maps and SIPOC Diagrams are used to graphically depict a process in its most simplified “big picture” state. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. To see best practices in action, check out this swimlane diagram example for a. Maintenance Swimlane Flowchart. Get the input of individuals involved in completing a process within the business. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. It is touted as one of the top business process mapping software with extraordinary process improvement tools. Extensive image library—over 700 topic images, icons, and symbols to add to your bubble maps. For each process, we will provide an overview, lay out the inputs and outputs, as well as propose the future state process flow. Here, the swimlanes are named Customer, Sales, Contracts, Legal, and. Product and service delivery. Swim Lane process maps are used to easily communicate a lot of information. Step-by-Step Guide to Creating Swimlanes in PowerPoint. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. Businesses can use process maps to design and plan new projects, document processes, encourage autonomy, communicate ideas and analyze work efficiency. Use the template to improve your team’s organization. This is an example of a cross-functional flowchart with vertical swimlanes: A swimlane diagram is a graphical representation of who does what and when in a process. All you need is the following four notations. The defining characteristic of this diagram are the parallel lanes that divides the entire chart. Smart shapes and connectors, plus create, easy preset styling options and more. A process map is an important part of any Lean Six Sigma project – it helps communicate the process at the center of your project and guides you to specific areas of focus. Example of an Swimlane Diagram . Basic flow chart. In this example, you see four swimlanes each of which includes multi steps in the process. It depicts all the process steps and the decisions taken in the process. These. An example of process boundaries include: For a recruitment process, the input is an application to the open position and the output is either a selected candidate on an archived CV. The process starts in the receiving lane, where the good comes at the dock. The wrong map might confuse matters or simply waste your time. A swim lane map has three elements: time, people (or job functions), and tasks/processes. The basic flow chart uses process mapping symbols to illustrate the inputs and outputs of a process, and various steps that complete the process. There are two kinds of swimlanes in BPMN: Pools and Lanes. The diagram is split into separate rows (or lanes), with each row. Several different types of process maps are used during a Six Sigma project. These. Unlike swimlane activity diagrams, a swimlane process map illustrates potential scenarios in a process that can result in more than one outcome. Process Map Swimlane Diagram Template Process mapping is an essential part of strategy planning and management, which helps people across departments see a process landscape. Swimlane diagrams are also aptly referred to as “cross-functional diagrams” in Microsoft Office Visio, a program that allows you to create versatile diagrams using a rich set of shapes, stencils, and templates. After all, the only person who experiences the whole journey is the patient. Note: If you drop a new swimlane onto a process. These can be found in the AutoShapes tab at the drawing tool bar at the bottom of the PowerPoint. Process mapping provides a visual representation of all the steps necessary to complete a process. Use this template. Search. An image of a new drawing in Visio for the web demonstrating how to add a swimlane from. Similar to deployment maps, swimlane maps show the steps of a process and who is responsible for each step. 1. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. You use Pool Lanes to group a set of BPMN Swimlanes, just like in real life, this is the metaphor behind those names. Drag any process shapes into the correct swimlanes. A process map is a tool that graphically shows a process’s inputs, actions, and outputs in a clear, step-by-step map of the process. The basic flow chart uses process mapping symbols to illustrate the inputs and outputs of a process, and various steps that complete the process. For connecting boxes, use elbow arrow connectors (Figure 2). Business Process Mapping is the act of visualizing your processes through a graph or a chart. io. Cross Functional or “Swim Lanes” Map. Drag any process shapes into the correct swimlanes. 6. Using swim lane process maps for managing a project helps to provide a greater understanding of all the moving pieces on a project. By using a swimlane diagram to map out a process and show who does what when, it ensures that nobody steps on somebody else’s toes, and a process can run smoothly. To do that, navigate to Space Setting, then click on Sharing & Permissions and you’ll be able to add members to your space. Now that the scope is clear you have a basis to start adding activities. You should align and arrange your elements in a way that shows. Our process mapping software for Mac and PC makes device. Name your swimlanes and start mapping out a process Customize the swimlane flowchart to add the name of each team member, function, or. 5- BPMN diagram of continuous improvement. Nine Simple Rules of Business Process Mapping. Connect these shapes with lines and arrows to express the order of operations. Keeping one swimlane per client or per product. For example, if the two maps are based on the. A swimlane map, also known as a cross-functional or deployment flowchart, delegates process activities into “swimlanes” to designate who is responsible for each task. If so, it’s wise to note this before you begin actually creating the map in a later step. 5. Swimlane diagrams. Best-practice swimlane diagram example. It’s one of the bases of BPM, as it. You use Swimlanes to group process tasks according to the actor (employee) who performs. This will be the main part of your swimlane. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Process mapping is a technique used to visually map out workflows and processes. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. This is the worker bee process map, where the people who have specific knowledge of the process come in. It has 4 lanes: IT, Change Manager, Process Analyst and Everyone (anyone in the company can start an improvement process). Open this template and add content to customize this basic flowchart with swimlanes to your use case. BPMN diagrams allow different stakeholders to visualize business processes, making it easier to make workflows more effective and efficient. Before you start diagramming, determine your desired outcome. The goal is to: Identify persons who are executing each process. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Add roles – or ‘swimlanes’. Business process mapping. This flowchart with swimlanes template can help you: - Visualize a process step by step. A process flow diagram helps detail the relationships between the components of a project or industry. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 1. As the name suggests, this type of swimlane diagram is made for process mapping. Products are built to order. Swim Lane Diagrams were first proposed by Geary Rummler and Alan Brache. To create your process map, see our collection of free workflow process mapping templates. Think of Lean Six Sigma as a combo of the Lean methods above with Six Sigma’s DMAIC approach to guide the process of waste elimination and provide maximum value to the user/customer with minimal inefficiencies. The diagrams are also useful for communicating a process in chart-form to other people who may. Download the Swim Lane template. In the Categories list, click Flowchart. The same thing applies to the Kanban swimlanes. A swimlane flowchart (or swimlanes) is a type of flowchart that simulates the lanes in a swimming pool to highlight the job sharing and tasks of the members in a business process. 4. Select As-is Process on the left. io is a straightforward process mapping tool that can be used for creating process flowcharts or any diagram. Get inspiration from the samples included below. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. Swim lanes may be arranged either horizontally or vertically. Plan: business. Workflow mapping is the method of visualizing your processes in order to analyze, evaluate, and improve them. From the navigator pane, select Add Tool, then select Process Map to see the available process map templates. The acronym stands for supplier – inputs – process – outputs – customer. Use this template. Review the process map with the process mapping team and other relevant stakeholders. A process map template is a valuable tool to document, analyze and better understand your team’s business processes and associated outcomes. Hiring Process Flowchart. A basic flowchart is the simplest of diagrams to use for process mapping. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. Examples include planning, document review, fieldwork, follow-up, reporting, and issue tracking. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. A swimlane diagram uses the metaphor of lanes in a pool that extend horizontally or vertically to indicate ownership of workflow tasks. Your process infographic can be as detailed or simple as you want. Sales order swimlane diagram. A task is an action or activity that is performed by a role, and an event is something that happens or triggers a change in. This flowchart with swimlanes template can help you: - Visualize a process step by step. Describing a process might include the tasks that need to be completed, the materials and information that need to be delivered, and the decisions that need to be made. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). Business Process Mapping details the steps that a business takes to complete a process, such as hiring an employee or ordering and shipping a product. In the “Handle customer complaint” process we have a Customer, a Customer Service Representative and a Technician. Swim lane diagram flow flowchart professional diagrams organization document libraryA swim lane (or swim lane diagram) is a visual element used in process Swimlane diagramSwimlane diagram examples swim template visio lane example chart templates process flow line flowchart lanes mapping lucidchart business create flowcharts. A Swim Lane Process Map is a specialized form of flowchart designed to make complex processes easier to understand by visually organizing tasks, activities, and decisions. Process 1: this signifies any process, action, or operation. Click New. Here are some of the main categories you can use to structure your swimlanes: By department: When creating a company-wide process, you can use swimlanes to show which departments are responsible for certain tasks and activities. File has embedded Minitab® and JMP® data for six sigma fit data analysis. Below is the same process map as above, but with swim lanes. If we take the procurement example from above, you should set separate WIP limits for the Hardware and Service lanes that conform with the overall limit of the “In Progress” work stage on the Kanban board. Step 3: Start your swimlane flow mapping – the “who does what”. What Is a Swimlane Diagram? A swimlane diagram is a type of flowchart that outlines who does what in a given process. A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes. Document the stakeholders and different roles who are involved with the process starting with your customer or client. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 59. Use these swimlane diagram templates and examples to clarify the complex parts of a business process or project: 1. A swimlane diagram uses a similar notation to a BPMN diagram but is designed to show roles and responsibilities, especially if processes cross different departments or stakeholders. To change shape colors in your swimlane PowerPoint, click on one of the shaded process steps to select it. 5. The ClickUp Process Flow Template is a kind of swimlane process map that shows how multiple steps fit together as part of a single process. Swimlane process maps help you visualize the steps involved in the process, as well as the. Verify the SIPOC diagram with project head and other stakeholders. Step 3: From the Process category, select ‘Basic Flowchart Process’. Swimlane process maps are similar to. To learn about building cross-functional flow charts, we're going to turn a sketch of a process map into. You may want to move a swimlane or phase, to better organize the shapes in the process. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. Swimlane process map. Process analysis. There are a number of choices available, and choosing the right map helps to clarify your efforts. It maps the flow of materials and information necessary to bring a product from order to delivery. Swim lane process mapping diagram. Process mapping consists of a collection of tools and methods used to. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred. Map out each step in the process using symbols and shapes. - Access Lucidchart's flowchart shape library. Swimlane diagram example As you can see, a swimlane diagram helps you visually organize all the steps and stakeholders of your processes. The diagram is split into separate rows (or lanes), with each row. Step 2: Break the process down into individual steps. 95 per month. A process map is a visual representation that shows a project's steps or tasks. Originally developed by the Business Process Management Initiative (BPMI), BPMN has been maintained by the Object. A widget-making company shows each step; from receiving an order for a widget, through widget delivery. Some of mapping techniques include: Basic flowcharts are visual maps, which provides the basic details of a process such as inputs and outputs. #2: Draw. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. 3. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Business process mapping (BPM) is a technique to visualize and document the activities, roles, and flows involved in a business process. A simple way to increase the insight of a process map is to add swimlanes, which segments a process by “who” completes different steps. Each stage of the process requires extensive communication. Flowchart symbols communicate the various stakeholders and process steps that comprise a project. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. The process starts in the receiving lane, where the good comes at the dock. A swim lane process map can assist you in tracking work that is conveyed between teams or departments. Edit this example. 5. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. A swim lane or flow represents the activities that have to be carried out by a. Process Mapping. Click on any of these business process maps included in SmartDraw and edit them: Retail Distribution BPMN Choreography Invoice - SAP System BPMN Simple Business Process Map. Basic flow chart. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. These maps are also called Business Process Diagrams and Business. There are a few ways to map out your processes but the best option is to use business process management software. Swimlane map. Swimlane diagrams are used to highlight the parts of a business process that involve different team members or departments. Another important aspect of a swimlane diagram is the alignment and arrangement of your elements. You use Pool Lanes to group a set of BPMN Swimlanes, just like in real life, this is the metaphor behind those names. Value Stream Mapping (VSM) VSM is a lean-management method used primarily in manufacturing. Activity Process Map. There are a number of choices available, and choosing the right map helps to clarify your efforts. Today, we’re excited to announce Data Visualizer, a new Visio feature that automatically converts process map data in Excel into data-driven Visio diagrams. The first step in creating your swimlane diagram in Excel is to adjust the height and width of the cells in your spreadsheet. The example on the screen is a swimlane version of the same process you saw just a moment ago, but instead of the flowchart fitting on two pages, the swimlane version requires four. Start Visio. Here are some of the main categories you can use to structure your swimlanes: By department: When creating a company-wide process, you can use swimlanes to show which departments are responsible for certain tasks and activities. Edit this example. Make a free swimlane diagram. An example is ‘Customer support inquiry closed’. This article explores the Six Sigma Process Map, different process map shapes, and process mapping icons. Each swimlane stands for a department or team involved in the process, while each process step is aligned with the swimlane or department in charge of that particular step. An example is ‘Customer support inquiry closed’. Use process mapping symbols to visually differentiate these different steps. Flowchart diagrams can be used to represent an operation or a process visually, and rely on logical steps. - Use swimlanes to understand which department is responsible for performing each task. A swimlane diagram not only depicts steps in the process but also separates each unit within the organization, diagramming interaction between different departments and providing a high-level view of the flow of control in a given process, and therefore the. Think of Lean Six Sigma as a combo of the Lean methods above with Six Sigma’s DMAIC approach to guide the process of waste elimination and provide maximum value to the user/customer with minimal inefficiencies. Capture the key personnel involved in a process, like customers and vendors. Part of the secret sauce lies within the utilization of standardized symbols. Process Mapping.